This policy explains how Mythoswin handles your personal data when you visit our website or hold an account with us. We process data in line with the UK General Data Protection Regulation and the Data Protection Act 2018.
What we collect
- Identity and contact data — name, date of birth, address, email and phone number.
- Verification data — identity documents and the results of electronic age and identity checks.
- Financial data — payment method details, transaction history and, where required, source-of-funds information.
- Gameplay data — games played, stakes, session lengths and limits set.
- Technical data — IP address, device type, browser and cookie identifiers (see our Cookie Policy).
Why we use it
We use your data to open and run your account, to meet our legal obligations (age verification, anti-money-laundering, safer-gambling checks, GAMSTOP), to process payments, to prevent fraud, and — only with your consent — to send you marketing.
Who we share it with
Identity verification agencies, payment providers, GAMSTOP, game studios (pseudonymised gameplay data only), regulators and law enforcement where the law requires. We never sell your data.
How long we keep it
Account and transaction records are kept for at least five years after your account closes, as required by anti-money-laundering law. Marketing preferences are deleted as soon as you withdraw consent.
Your rights
You can ask for a copy of your data, ask us to correct or delete it, object to certain processing, and withdraw marketing consent at any time. Contact our support team to exercise these rights. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).
Security
Data is encrypted in transit and at rest, access is limited to staff who need it, and our systems are regularly tested by independent security specialists.